Privacy / Legacy Plumbing
Know what travels with a plumbing inquiry.
Privacy information for people contacting Legacy Plumbing in Frisco and North Texas. Paid advertising traffic, support chat and the inquiry form are part of this live site.
Effective October 10, 2026
Read before sending details
Privacy policy parts
01 / Policy basis
What the site receives.
This privacy policy takes effect on October 10, 2026. It applies to the public website for Legacy Plumbing, the plumbing inquiry form and the support chat. It is written for a direct conversation about plumbing services Frisco customers may need. The form does not create an account or a binding quote.
Who operates this site
Legacyplumbings, trading at legacyplumbings.com, operates this site. The postal address is 104 8765 Stockard Dr Ste 104, Frisco, Texas 75034, Frisco, Texas, United States. Legacy Plumbing provides the contact route for homes and businesses in North Texas. The operator's email is [email protected].
Information submitted and recorded
The inquiry form receives your name, phone, email, address, the kind of enquiry, the message, the requested specification and the consent tick. It automatically receives the IP address, browser user-agent string, referring URL, moment the form was rendered and moment it was sent. A data request uses the same form route with its request purpose identified in the fields.
Support chat receives the message body and any name, phone, email and consent supplied there. Chat keeps the conversation and a token in your browser so you can return to it. The consent choice is stored in the browser under site_consent_v2. Paid visits may carry gclid, msclkid or fbclid. There is no account, password, payment, card data or checkout order. Nothing is sold on this site.
Why each category is used
Name and contact details let Legacy Plumbing reply. Address and enquiry kind help put the request in context. The message and requested specification describe the fault before inspection. Technical data supports form security, delivery checks, abuse prevention and advertising attribution. Chat data continues a support conversation. The consent record remembers the choice. Advertising and analytics signals are used only to the extent the visitor allows storage.
02 / Paid traffic
Consent has a clear switch.
This site receives paid advertising traffic today. Google Ads, Microsoft Advertising and Meta Ads send traffic here. Google ads links may attach gclid. Microsoft advertising links may attach msclkid. Meta Ads links may attach fbclid. These identifiers help attribute a visit and are not a plumbing job record by themselves.
Consent Mode v2
Consent mode holds ad_storage, ad_user_data, ad_personalization and analytics_storage denied until the visitor allows storage. When the visitor declines or withdraws, all four are set back to denied. The page remains available when storage is declined. Limited consent signals may still be sent by platform tags without optional storage; denied consent does not promise that every network request stops.
Necessary storage remembers the consent choice and supports a chat the visitor starts. Optional advertising and analytics storage stays denied until permission is given. Preferences can be changed through the consent controls in the footer.
Legal bases
Consent is the legal basis for optional advertising storage, analytics storage, consent signals and optional chat contact details. Contract is the basis for taking steps to answer an inquiry and discuss plumbing work. Legitimate interest supports form security, abuse prevention, server operation, technical records and responding to a direct business message. GDPR sections apply to visitors who reach the site from Europe.
Google Ads, Microsoft Advertising and Meta Ads are named here as advertising platforms, not as reviewers or approvers of this website.
03 / Behind the route
Who receives the information, and when it leaves the site.
Google Ireland Ltd / Google LLC receives applicable Google Ads signals and operates Google Ads, which attaches gclid to a click. Microsoft Ireland Operations Ltd operates Microsoft Advertising and attaches msclkid. Its handling is described in the Microsoft privacy statement at privacy.microsoft.com. Meta Platforms Ireland Ltd operates Meta Ads and attaches fbclid where a campaign runs there. The hosting provider serves this site and stores the enquiry database. The mail provider carries notifications to the operator's inbox.
International processing
Hosting, mail and advertising providers may process information outside the country where it was collected. A transfer uses the provider's applicable contractual safeguards, an adequacy decision where available or another lawful transfer mechanism required by the applicable privacy regime. Each provider's own notice governs its independent processing.
Retention periods
Enquiries and their email copies are kept for 24 months. Chat transcripts are kept for 18 months. Server and access logs are kept for 90 days. The record of a consent choice is kept for 12 months. A data request is answered within 10 days. A legal obligation, security issue or dispute can require a record to be kept for the period that obligation needs.
Security limits
The site uses HTTPS for transmission, access controls around the enquiry store, restricted server access, input checks, honeypot fields and limited retention. No internet service removes every risk. Do not send payment details, passwords, identity documents or information that the plumbing inquiry does not need.
04 / Your choices
Ask for the record without sending more than we need.
GDPR rights
For visitors covered by the gdpr, rights include access, rectification, erasure, restriction, portability, objection and withdrawing consent. Withdrawing consent does not make earlier lawful processing unlawful. A request may concern information held by this site, its purpose or a consent state.
US state rights
US state privacy law applies, including California's ccpa and CPRA and other state laws in force. California residents may request access, correction, deletion and information about disclosure, and may opt out of sale or sharing. This site does not sell a product or take a payment, but the opt-out route remains available for covered sharing.
Global Privacy Control
The site honours global privacy control through the Sec-GPC header as an opt-out without asking again. The signal is treated as a request to decline applicable advertising or sharing storage.
Children
This site is not for children and does not knowingly take data from children. A child should not use the inquiry form or support chat.
Complaints
You may complain to your state Attorney General. A California visitor may also complain to the California Privacy Protection Agency. A visitor covered by the GDPR may complain to a data protection authority in their country or place of residence.
Data requests
Use the form below to ask for access, correction, deletion, restriction, portability or an objection. Include the email or phone used for the inquiry and a relevant address or ticket if you have one. Do not send identity documents in the initial request. We answer a data request within 10 days and may ask for enough information to verify it.
Changes to this policy
A change is announced by replacing the policy on this page, updating the effective date and describing the changed practice in visible policy text. A new consent choice is requested where applicable.
Contact a person
Email [email protected], call 469-389-4020 or write to 104 8765 Stockard Dr Ste 104, Frisco, Texas 75034, United States. These routes reach the business about privacy or a plumbing inquiry.