Terms / scope / written approval
Service terms for plumbing inquiries.
Effective October 10, 2026. An inquiry starts a review. It does not book work or approve a price.
Read before sending details
The site is an inquiry route, not a checkout.
Legacy Plumbing gives homes and businesses in Frisco and North Texas a way to describe a plumbing fault and ask about the next step. The pages do not sell a service online, take payment or create an appointment when a button is pressed.
Describe what changed, where water appears and whether the shutoff can be reached. Pipe material, access and the failed component can change the work proposed. The written scope controls once the operator has reviewed the job and the customer has authorized it.
| Clause | Plain meaning | Why it applies |
|---|---|---|
| 01. Effective date | These terms take effect on October 10, 2026. The date identifies the version in force when a visitor reads a service page, follows an advertising link or sends an inquiry. | A visible date keeps the terms connected to the page a visitor actually sees instead of leaving a changing legal record unexplained. |
| 02. Who these terms are with | These terms are with Legacyplumbings, trading at legacyplumbings.com. The postal address is 104 8765 Stockard Dr Ste 104, Frisco, Texas 75034, Frisco, Texas, United States. Contact routes are 469-389-4020 and [email protected]. | The operator, address and reply routes are stated before a visitor shares details about a home or business plumbing problem. |
| 03. Service scope | This site describes plumbing services for homes and businesses in Frisco and North Texas, including leak diagnosis and pipe repair, drain and blockage service, water heater service, and fixture or shutoff work. It does not diagnose a hidden fault from a photograph or promise emergency attendance, a response time or a particular result. Licensing and permit requirements for the proposed work should be confirmed before authorization. | A wet cabinet can show where water ends up, not which joint failed. The existing pipe, access and condition on site decide what can sensibly be proposed. |
| 04. Inquiry only | Nothing is sold or paid for on this site. No cart, checkout, payment collection or binding online quote is provided. Any figure or pricing basis is an estimate for discussion, not a binding quote. An inquiry becomes an order only after the job, access, materials and proposed work are reviewed, a written scope is supplied, and the customer authorizes that scope through the operator's stated process. | Plumbing work can change when a wall, cabinet or connection is opened. Keeping the first contact as an inquiry prevents an uninspected page from being mistaken for a purchase. |
| 05. Fees and price basis | Amounts stated in a written scope are in USD. The pricing basis can cover diagnosis, access, the failed component, parts, materials, equipment, disposal when applicable and labor. The proposed amount can change when the fault, access, pipe material, work boundary or required parts change. The written scope identifies inclusions and exclusions before approval. The site does not take payment or card data. | A leak repair may need different access from a drain blockage. A water heater connection problem is not priced from a tank label alone. |
| 06. Acceptable use | Use these pages and forms for lawful reading, genuine plumbing inquiries, support messages and rights requests. Do not impersonate the operator, submit another person's details without authority, overload or probe the site, inject code, bypass a control, scrape personal information or send unlawful, threatening or unrelated sensitive material. Do not put card numbers, passwords or identity documents in an inquiry or chat. | The form and chat are working contact routes. Abuse can hide a real leak report, expose another person's information or interrupt a request from a home or business. |
| 07. Site material and marks | Legacyplumbings or its suppliers own the site's text, photographs, logos, marks, layout and supplied material unless another owner is identified. A visitor may read the pages for a genuine inquiry. A visitor may not copy a photograph, extract this ledger, reproduce a mark or republish the pages as another plumbing service without written permission. | Work photographs and the Legacy Plumbing mark identify this operator. Reusing them can make another advertiser appear connected when it is not. |
| 08. Disclaimers and warranty limits | The website is provided as information and an inquiry route. It does not warrant that a particular fault will be found, a component will be available, an access route will be suitable or a proposed repair will fit a condition not yet inspected. These website terms offer no site-wide warranty duration, coverage or guarantee. No warranty language applies to approved work unless the written job documents state its scope, exclusions and claim instructions. | A general page cannot stand in for the condition of a live connection or the written documents for one job. Read the written scope before authorizing work. |
| 09. Liability | To the extent allowed by law, Legacyplumbings is not liable for indirect, incidental, special, consequential or lost-business loss arising from browsing this site, a failed transmission, reliance on general information or an event outside reasonable control. Nothing here excludes responsibility that applicable law does not allow an operator to exclude. Responsibility for completed work follows the written job documents and applicable law. | A visitor can lose connectivity or rely on a message that was never received. This clause separates website transmission risk from a scope actually approved. |
| 10. Refusing or withdrawing access | Legacyplumbings may refuse, limit or withdraw access to the site, inquiry route or chat when there is abuse, a security risk, unlawful use, interference with service or a need to protect people and records. The operator may retire a page or change a form. A refusal does not remove a person's right to make a lawful data request. | A public contact route must remain usable for genuine customers without becoming an open channel for automated abuse or attempts to reach another inquiry. |
| 11. Governing law | These terms run under the law of Texas, United States, without regard to conflict-of-law rules. Disputes are heard in the courts of Frisco, subject to any mandatory legal right to use another forum. | The operator publishes a Frisco, Texas address and serves North Texas. Naming the law and forum gives a visitor a clear starting point if direct discussion does not resolve a dispute. |
| 12. Changes to these terms | When these terms change, the new version is posted on this page with a new effective or last-updated date. A material change may also be signposted through the relevant contact route or site. Continuing to use the site after the posted date means the revised terms govern future site use. | Advertising and search links can send visitors directly to a legal page. Keeping the date beside the text makes a change findable. |
| 13. Questions about these terms | Send a question to [email protected], call 469-389-4020, or write to 104 8765 Stockard Dr Ste 104, Frisco, Texas 75034, Frisco, Texas, United States. For a personal-data request, use the data request route. | The same published routes handle a question about an inquiry, a written scope or this ledger. The address is written out and does not depend on a map or a hidden widget. |
Accessibility
A clear route matters.
This page uses keyboard-operable links and controls, visible focus, readable contrast, labelled fields and a responsive layout. Reduced-motion preferences are respected by the site's motion treatment. No accessibility certification is claimed.
If a clause, form, chat control or page is difficult to use, tell Legacy Plumbing what blocked you. Include the page address and browser or assistive technology if you know it. Call 469-389-4020 when writing is not workable.
Job documents
Warranty terms belong with the approved scope.
These website terms do not provide a warranty duration, coverage list or guarantee. If a written offer includes a job-specific warranty, it must also state the applicable terms, exclusions and claim instructions. Ask for that information before authorizing the work.
To raise a concern about completed work, contact Legacy Plumbing with the job reference and a description of the fault. These terms do not reduce rights protected by applicable law.
Data requests
Use the privacy route for personal information.
Privacy requests are handled through the data request page. US state privacy law applies, including California's CCPA/CPRA and the other state laws in force. GDPR sections are written for visitors who reach the site from Europe. A visitor may complain to their state Attorney General or to the California Privacy Protection Agency in California.